Customer and transaction accounting system.

amoCRM description

AmoCRM is a system that helps to organize your sales department. You can access the system from any browser.
The system allows you to control the work of managers, record all requests and inquiries of clients, keep records of all company transactions, clients and sales.

System Capabilities:

  • Automatic recording of customer requests and inquiries;
  • Integration with telephony providers, email clients and website;
  • Built-in messenger;
  • Funnel automation;
  • API, extensions, widgets;
  • Apps for iOS and Android;
  • The mobile version has a business card scanner.

amoCRM contacts

Founded in 2004 
Located in Russia

Prices for amoCRM

Minimum 15 $
Check out Trial period 0
No Tariff-free 0
Payment method: By subscription 0
A 14-day trial period is available. The service costs from $15 per month (per user).

amoCRM features

Security and privacy

Personal Information: Are going 23
Check out Protocol access HTTPS Data between you and the service is transmitted over an encrypted channel (SSL / TLS), which excludes their interception by intruders. 77
No Multi-factor authentication The combined use of several factors reduces the risk of data leakage (in addition to a password, cards, fingerprint scanners, and others are used). 40
No Backing up in multiple locations Backing up your data to multiple independent locations makes it virtually impossible for it to be lost or damaged. 56


No Included in the Unified Register of Russian Programs The service is in the register, which the Ministry of Telecom and Mass Communications of Russia created in accordance with article 12.1 of the Federal Law "On information, information technologies and information protection", in order to expand the use of Russian programs, to confirm their origin and support copyright holders. 43

Work with clients

Check out Reports 36
Check out Access control 24
Check out Notifications The service allows you to notify employees and managers about internal changes 30
No Customer notifications The service allows you to send notifications to customers through various channels 33

Collaboration and personal effectiveness

Collaboration systems

Customer Relationship Management (CRM)


terrible tech support


no better than analogs


awful tech support, it’s impossible to get through, fix a bug or help the same. why don’t you strive to be customer-oriented? you will lose all your clients like this

described above

Wasted money




The worst tech support, support does not care about you at all, spent money to work on Insta, in fact it is impossible to work, they respond to support once a day, in the style of "we passed the request to specialists".

Before you paid, they called every day, how to help you, etc., as you paid, no one needs you anymore. In fact, wasted money.

Yard LAN support would have worked better


The support team responds at best 3 hours after submitting the request. They answer with stereotyped messages, absolutely do not help

They got numbers that are not indicated anywhere, they say on the phone that they have passed the request to those specialists and nothing happens

They promise to call back and do not call back

1 out of 5 is too much for this junk

extremely negative

Support Complaints


The most convenient CPM for settings


All complaints to employees who serve on a technical basis. The technical support is very weak. I have never met such a terrible service in my life. When any problems arise, they respond the next day and we will have to wait more than a day for them to answer and the problem is also solved for a very long time. I would rate it below zero if asked from 0 to 10. Most terrible service and most irresponsible staff. Too much negligence in his work. I’m disappointed

No need to say, technical support is weak

Functional and understandable CRM


A simple functional option for the sales department, an intuitive interface. A large number of integrations and widgets in the marketplace that allow you to expand the standard functionality.


The standard functionality lacks the ability to make your own analysis of the sales funnel according to the specified parameters.

Nice, affordable option that’s easy to set up for the job. Sometimes the functionality of transferring dates in tasks from the task log works inadequately, specifically, I really lacked the ability to change the date of the transaction, but it’s easy to get used to it) In general, one of the best and balanced Russian CRM.

Video reviews of amoCRM