terrible tech support
Liked
no better than analogs
Disliked
awful tech support, it’s impossible to get through, fix a bug or help the same. why don’t you strive to be customer-oriented? you will lose all your clients like this
described above
Customer and transaction accounting system.
AmoCRM is a system that helps to organize your sales department. You can access the system from any browser.
The system allows you to control the work of managers, record all requests and inquiries of clients, keep records of all company transactions, clients and sales.
System Capabilities:
Website: https://www.amocrm.com/ Email: support@amocrm.com Phone: +1 (830) 580-3077 | Founded in 2004 Located in Russia |
Minimum 15 $ Payment method: By subscription 0 | A 14-day trial period is available. The service costs from $15 per month (per user). |
no better than analogs
awful tech support, it’s impossible to get through, fix a bug or help the same. why don’t you strive to be customer-oriented? you will lose all your clients like this
described above
No
The worst tech support, support does not care about you at all, spent money to work on Insta, in fact it is impossible to work, they respond to support once a day, in the style of "we passed the request to specialists".
Before you paid, they called every day, how to help you, etc., as you paid, no one needs you anymore. In fact, wasted money.
The support team responds at best 3 hours after submitting the request. They answer with stereotyped messages, absolutely do not help
They got numbers that are not indicated anywhere, they say on the phone that they have passed the request to those specialists and nothing happens
They promise to call back and do not call back
1 out of 5 is too much for this junk
extremely negative
The most convenient CPM for settings
All complaints to employees who serve on a technical basis. The technical support is very weak. I have never met such a terrible service in my life. When any problems arise, they respond the next day and we will have to wait more than a day for them to answer and the problem is also solved for a very long time. I would rate it below zero if asked from 0 to 10. Most terrible service and most irresponsible staff. Too much negligence in his work. I’m disappointed
No need to say, technical support is weak
A simple functional option for the sales department, an intuitive interface. A large number of integrations and widgets in the marketplace that allow you to expand the standard functionality.
The standard functionality lacks the ability to make your own analysis of the sales funnel according to the specified parameters.
Nice, affordable option that’s easy to set up for the job. Sometimes the functionality of transferring dates in tasks from the task log works inadequately, specifically, I really lacked the ability to change the date of the transaction, but it’s easy to get used to it) In general, one of the best and balanced Russian CRM.
Thanks for the report!